Choose an eligible personalized product, select the available product options, upload your image, review the available preview and order information, and then complete checkout.

Carefully verify the product, size, color, quantity, uploaded image, cropping, orientation, and shipping address before payment.

Upload a clear, high-resolution JPG or PNG image.

Avoid small screenshots, blurred photos, heavily compressed files, watermarked images, and images with important details positioned too close to the edges.

A separate text field is not currently available unless it is expressly displayed on the applicable product page.

Include any names, dates, messages, or other wording directly inside the complete image before uploading it.

No. You may upload only an image that you created, legally own, or have permission to reproduce and print.

Downloading, saving, purchasing, screenshotting, receiving, or finding an image online does not automatically give you printing rights.

Only when you have sufficient authorization from the applicable rights owner.

Unauthorized brand logos, trademarks, copyrighted artwork, entertainment characters, sports marks, celebrity images, and other protected content are prohibited.

Podtas may request proof of authorization, ask for a replacement image, pause production, or cancel an affected order.

You are responsible for obtaining any consent or permission required from identifiable people shown in the image.

Do not upload a private, sensitive, embarrassing, or unlawfully obtained image of another person.

Digital previews are visual guides. Minor differences in color, brightness, image scale, cropping, placement, and print texture may occur because of screen settings, materials, product shape, image proportions, and production methods.

A material printing error or major difference from the confirmed customization may qualify for replacement after review.

No. Unless Podtas expressly agrees otherwise in a separate written agreement, customized products are intended only for personal, private, and non-commercial use or as personal gifts.

They may not be resold, listed on marketplaces, used as commercial inventory, or commercially distributed.

Customized products may not be used as business merchandise, employee merchandise, uniforms, advertising materials, promotional giveaways, fundraising products, sponsored content, or other commercial materials without separate written approval from Podtas.

Podtas does not claim ownership of customer-uploaded images.

By uploading an image, you give Podtas and the necessary service providers limited permission to receive, store, resize, crop, prepare, print, manufacture, fulfill, deliver, and support your order.

A private customer upload will not be used in unrelated public advertising without separate permission.

No. Personal or non-commercial use does not automatically give you permission to reproduce copyrighted, trademarked, private, or otherwise protected content.

You must still own the content or have sufficient permission to print it.

Changes and cancellations are possible only before production begins.

Personalized orders may enter production shortly after payment, so modification and cancellation requests are not guaranteed. Once production has started, the order cannot normally be changed or canceled.

Contact contact@Podtas.com immediately and include your order number and complete corrected address.

Address changes are not guaranteed after production or shipping begins. Once the package enters the carrier network, Podtas may be unable to redirect it.

Customer-submitted errors do not qualify for a free replacement or refund.

This includes an incorrect product, size, color, quantity, uploaded image, cropping, orientation, or shipping address selected or submitted by the customer.

Podtas may offer a discounted replacement in some cases, but this is not guaranteed.

Check your spam, junk, and promotions folders. Also verify that the email address entered during checkout was correct.

Contact Podtas with your name, checkout email, approximate order time, and payment method when you need help locating an order. Do not email complete payment-card information.

Podtas currently ships within the United States, including Alaska, Hawaii, and eligible U.S. territories.

International shipping is not currently available. Certain products or delivery methods may not be available for every destination.

Most eligible U.S. orders are estimated to arrive within 5–8 business days after the order is confirmed. This estimate normally includes production and standard carrier transit.

Delivery dates are estimates rather than guarantees. Holidays, severe weather, carrier disruptions, remote destinations, address problems, image review, and unusually high order volume may require additional time.

Free standard U.S. shipping is available on qualifying merchandise orders of $19.98 or more after discounts and before taxes.

Expedited delivery, priority production, address corrections, reshipments, and optional services may require an additional charge.

The final available shipping method and cost are displayed during checkout.

A shipping confirmation email with available tracking information will be sent after your order ships.

Tracking may take approximately 24–72 hours to display movement after the label is created or the package is transferred to the carrier.

Products in the same order may be produced or shipped from different facilities. Your order may therefore arrive in separate packages on different dates.

Separate tracking numbers may be provided for each shipment.

Check your mailbox, porch, side door, garage, reception area, parcel locker, and other safe delivery locations.

Ask household members, neighbors, reception staff, or building management and contact the carrier for delivery details.

Some packages may be scanned before final delivery, so allow up to two additional business days. Contact Podtas if the package is still missing.

Personalized and made-to-order products are generally final sale and cannot normally be returned, exchanged, or refunded for change of mind or customer-submitted errors.

An item that arrives damaged, defective, incorrect, or materially different from the confirmed customization may qualify for free replacement after review.

Contact contact@Podtas.com within 30 calendar days after confirmed delivery.

Please provide:

• Your order number.
• A clear description of the issue.
• Photos showing the complete product.
• Close-up photos showing the damage or production error.
• Packaging and shipping-label photos when applicable.
• A short video when photographs cannot show the issue clearly.

Contact Podtas when tracking has not updated for more than 21 consecutive days, the carrier confirms that the package was lost, or the shipment is substantially beyond its estimated delivery period.

Eligible carrier-loss claims may qualify for a replacement after the order and tracking information are reviewed.

Eligible problems with personalized products are normally resolved with a free replacement.

A full or partial refund may be approved in exceptional circumstances, such as when Podtas cannot produce, fulfill, or reasonably replace the affected item.

Do not send a product back unless Podtas provides written return instructions.

The address printed on the shipping package may belong to a production or logistics facility and may not be able to process customer returns.

Care instructions vary by product and material. Follow the care information shown on the applicable product page and any label or instructions supplied with your item.

Damage caused by improper washing, bleach, excessive heat, harsh chemicals, abrasion, alteration, or misuse may not qualify for free replacement.

Uploaded images may be processed by Podtas and the service providers necessary to generate previews, prepare production files, manufacture, fulfill, deliver, support, and protect your order.

Do not upload government identification, financial information, passwords, medical records, Social Security numbers, or other highly sensitive information.

Email contact@Podtas.com.

For an existing order, include your order number, checkout email address, a description of the issue, and any relevant photos or tracking information.