Terms of Service

This website is operated by Podtas. Throughout the website, the terms “Podtas,” “we,” “us,” and “our” refer to Podtas.

Podtas provides this website, online-store functionality, customization tools, products, information, and related services subject to your acceptance of these Terms of Service.

These Terms apply to website visitors, account holders, customers, purchasers, and persons who upload, enter, or otherwise submit content through Podtas.

By visiting the website, using a customization tool, submitting content, selecting a required confirmation, adding a product to your cart, or completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree to these Terms, you must not use the applicable services or place an order.

Our online store is hosted through Shopify, which provides ecommerce infrastructure used by Podtas.

By using the website or placing an order, you represent that you are at least the age of majority in your place of residence or that you are using the website with the authorization and supervision of a parent or legal guardian.

You may not use the website, customization tools, products, or services for an illegal, fraudulent, deceptive, abusive, or unauthorized purpose.

You may not violate applicable law or the rights of another person or organization.

You must not upload or transmit viruses, malicious code, automated attacks, or technology intended to disrupt, damage, monitor, or interfere with the website.

Podtas may restrict access when we reasonably believe these Terms or another applicable policy has been violated.

Podtas sells both personalized or made-to-order products and ready-made products, including apparel, mugs, canvas wall art, metal signs, floor mats, and other products displayed on the website.

Customization features vary by product. Depending on the applicable product page, customization may include image uploads, custom text, size, color, orientation, product options, image positioning, cropping, or other personalization features.

If a product page does not display a separate text-customization field, any names, dates, messages, or other wording should be included in the uploaded image before ordering.

Before completing an order, customers are responsible for reviewing:

• Product type and quantity.
• Size, color, material, style, and orientation.
• The selected product variant.
• Uploaded images, artwork, logos, or designs.
• Entered custom text where applicable.
• Image cropping, placement, scale, and available preview.
• Shipping address and contact information.

Requests to change or cancel an order should be submitted within 2 hours after the order is placed. Requests are not guaranteed.

Once production or fulfillment begins, an order generally cannot be changed or canceled.

Podtas does not grant customers copyright, trademark, merchandise, resale, advertising, publicity, endorsement, distribution, or other commercial rights in third-party content.

Customers may use customized products for personal, gift, business, promotional, resale, or other purposes only when they independently possess all rights, permissions, licenses, consents, and authorizations required for that intended use.

You must not use Podtas customization services to reproduce third-party intellectual property for resale, merchandising, advertising, promotional distribution, fundraising, sponsorship, or other commercial exploitation unless you have all rights required for that use.

Uses that may require additional authorization include:

• Selling or reselling customized products.
• Listing customized products on marketplaces or retail platforms.
• Producing branded employee merchandise, uniforms, or company merchandise.
• Using customized products in advertising, commercial photography, or marketing campaigns.
• Producing branded giveaways, promotional products, event merchandise, or fundraising products.

If you created and own the submitted content, or have a valid license or authorization permitting the intended use, this section does not independently prohibit that authorized use.

Customers may submit photographs, artwork, logos, graphics, designs, likenesses, text, and other content for personalized products.

Podtas provides customer-directed customization, production, printing, fulfillment, shipping, and order-support services.

Podtas does not independently verify ownership or authorization for every customer-submitted item.

By submitting content, you represent and warrant that:

• You created and legally own the content or have sufficient permission to reproduce and print it.
• You have obtained required licenses, permissions, consents, releases, and authorizations.
• The content does not unlawfully infringe copyright, trademark, trade dress, privacy, publicity, contractual, licensing, or other third-party rights.
• You have any legally required permission from identifiable people appearing in the content.
• The content does not falsely suggest sponsorship, endorsement, licensing, approval, or affiliation.

Downloading, purchasing, screenshotting, saving, editing, receiving, or finding an image online does not automatically give you permission to reproduce or print it.

Additional requirements are contained in the Customer Upload and Intellectual Property Policy .

Unless you have sufficient authorization from the applicable rights owner, you must not submit content containing:

• Protected brand names, trademarks, service marks, logos, slogans, trade dress, or branded product designs.
• Copyrighted artwork, photographs, illustrations, graphics, patterns, or protected designs.
• Protected movie, television, animation, comic, book, toy, music, or game characters.
• Celebrity, athlete, musician, performer, influencer, public-figure, or private-person likenesses where authorization is required.
• Sports team, league, university, school, organization, association, or event marks without sufficient permission.
• Professional photographs, stock images, website images, social-media images, or screenshots without sufficient rights.

You must also not submit content that is:

• Illegal, fraudulent, deceptive, or defamatory.
• Threatening, harassing, hateful, or abusive.
• Sexually exploitative or harmful to minors.
• Unlawfully disclosing private or confidential information.
• Invasive of another person's privacy or publicity rights.
• Intended to falsely suggest sponsorship, licensing, approval, endorsement, partnership, or affiliation.
• Prohibited by applicable law or applicable production, payment, platform, or carrier requirements.

Customers retain any ownership rights they legally hold in submitted content. Podtas does not claim ownership of customer-submitted images or designs.

By submitting content, you grant Podtas and its production, technology, hosting, customer-service, payment, shipping, and fulfillment providers a limited, non-exclusive, royalty-free permission to:

• Receive, store, access, and process the submitted file or information.
• Make technical production adjustments reasonably necessary to prepare submitted content for printing, provided such adjustments do not intentionally or materially alter the confirmed design.
• Convert file formats, prepare technical resolution, or create compatible production files.
• Create previews and production-ready files.
• Reproduce and print the submitted content on the ordered product according to the confirmed order details.
• Manufacture, package, fulfill, ship, replace, and support the order.
• Preserve relevant records when reasonably necessary to resolve a complaint, dispute, chargeback, investigation, or legal request.

Podtas will not intentionally make a material change to the confirmed image, text, layout, orientation, or product option unless the customer authorizes that change or a technical adjustment is reasonably necessary to correct an obvious production problem.

This permission does not transfer ownership of submitted content to Podtas.

Podtas will not use a private customer-submitted image in unrelated public advertising without separate permission.

Podtas reserves the right, but is not obligated, to review customer-submitted content.

Podtas may:

• Reject, block, or remove submitted content.
• Request proof of ownership, permission, licensing, consent, or authorization.
• Pause production while content is reviewed.
• Ask the customer to provide replacement content.
• Refuse to manufacture or fulfill an affected product.
• Cancel and refund an affected order.
• Restrict access to customization services for repeated or serious policy violations.

Podtas may take these actions when content may violate applicable law, third-party rights, platform requirements, payment-provider requirements, production-partner requirements, or Podtas policies.

Acceptance, production, or delivery of an order does not mean Podtas has independently confirmed ownership or authorization for submitted content.

Product images, previews, digital mockups, and customization previews are visual guides and may not represent the finished product with absolute precision.

Minor variations may occur because of:

• Screen and device display settings.
• Product size, shape, material, and orientation.
• Image resolution and aspect ratio.
• Manufacturing and printing processes.
• Normal production tolerances.

Minor variations that do not materially affect the intended design or ordinary use are not considered defects.

Low-resolution, dark, blurred, compressed, improperly cropped, or incorrectly proportioned customer images may produce lower-quality results.

Product prices, discounts, promotions, shipping charges, and availability may change without prior notice.

The price displayed during checkout, together with applicable shipping charges and taxes, is the amount charged unless a clear pricing or technical error occurred.

Discounts and promotions may be subject to eligibility, time, quantity, product, geographic, or other restrictions.

Unless expressly stated otherwise, promotional discounts may not be combined.

Customers agree to provide accurate, current billing, payment, contact, and order information.

Customers represent that they are authorized to use the payment method submitted with the order.

Applicable sales or other required taxes may be collected as required by law.

An order confirmation means Podtas received the order. It does not require Podtas to fulfill an order when there is a payment, inventory, technical, policy, legal, fraud, or production issue.

Podtas may reasonably limit, hold, refuse, or cancel orders that:

• Contain suspected unauthorized or prohibited content.
• Appear fraudulent, abusive, or unauthorized.
• Contain inaccurate billing or shipping information.
• Result from an obvious pricing or technical error.
• Exceed applicable quantity or promotional limits.
• Cannot be safely or reliably produced.

When reasonably possible, Podtas may contact the customer using the email address or telephone number provided with the order.

If Podtas cancels an order before production or fulfillment, an applicable refund will ordinarily be issued to the original payment method.

Podtas currently ships orders to valid delivery addresses within the United States as described in our Shipping Policy.

Personalized products may require production time before shipment.

Ready-made products may enter fulfillment shortly after the order is placed.

Shipping methods, charges, free-shipping eligibility, and estimated delivery windows are displayed on the website, at checkout where applicable, and in the Shipping Policy.

Delivery and transit estimates are not guarantees.

Delays may occur because of carriers, weather, address problems, holidays, service disruptions, emergencies, or other circumstances outside Podtas's reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Podtas sells both personalized products and ready-made products. Different rules may apply depending on the type of product and reason for the request.

Personalized and made-to-order products are generally final sale because they are produced specifically for the customer.

Personalized products generally do not qualify for return, exchange, refund, or free replacement because of:

• Change of mind.
• Incorrect customer-selected size, color, style, or quantity.
• Incorrect or low-quality customer-submitted images.
• Incorrect customer-entered text.
• Customer-approved cropping, placement, or orientation.
• Incorrect customer-provided delivery information.
• Personal preference regarding a correctly produced item.

Ready-made products are not automatically subject to the personalized-product final-sale rule. Eligibility for a return, replacement, or refund depends on the reason for the request, product condition, applicable product terms, and applicable law.

Podtas provides replacement support for qualifying damaged, defective, materially incorrect, misprinted, or other eligible order issues.

Eligible issues should be reported within 30 calendar days after confirmed delivery with the requested supporting evidence.

Requests to change or cancel an order should be submitted within 2 hours after the order is placed. Requests are not guaranteed once production or fulfillment begins.

Full requirements are available in the Refund, Replacement & Cancellation Policy .

Nothing in this section limits rights that cannot legally be excluded.

Podtas makes reasonable efforts to provide accurate product descriptions, prices, promotions, shipping information, and website content.

The website may occasionally contain typographical errors, outdated information, incorrect prices, technical problems, or omissions.

To the extent permitted by law, Podtas may correct errors, update information, modify prices, or cancel an affected order.

Historical information may be provided for reference and may no longer be current.

When creating an account or providing information during checkout, customers agree to provide accurate and complete information.

Customers are responsible for maintaining the confidentiality of account credentials and for activity conducted through their accounts, except where unauthorized activity results from circumstances for which they are not legally responsible.

Customers should promptly contact Podtas if they reasonably believe their account, order details, email address, or payment information has been used without authorization.

Reviews, comments, suggestions, feedback, and other non-order submissions must be truthful and must not violate another person's rights.

You must not submit content that:

• Is knowingly false, misleading, or deceptive.
• Contains unlawful, threatening, or defamatory material.
• Contains private information without permission.
• Infringes intellectual property or other legal rights.
• Contains malware, harmful links, or malicious code.
• Impersonates another person or misrepresents its origin.

By voluntarily submitting a review or feedback, you grant Podtas a non-exclusive permission to display, reproduce, format, and use that submission in connection with operating and promoting Podtas, subject to applicable law.

This permission does not apply to private customer-uploaded personalization images unless separate permission is obtained.

Podtas may use or link to third-party services, including Shopify, payment processors, personalization tools, review services, shipping providers, analytics providers, and social platforms.

Third-party services may operate under their own terms and privacy policies.

To the extent permitted by law, Podtas is not responsible for losses caused solely by an independent third-party service outside Podtas's reasonable control.

Personal information submitted through Podtas is handled according to the Privacy Policy.

By placing an order or contacting Podtas, customers may receive transactional communications reasonably necessary to process, fulfill, deliver, support, or resolve issues relating to an order.

Marketing communications are sent only as permitted by applicable law, and available unsubscribe options will be honored.

You must not use Podtas to:

• Violate applicable law or another person's rights.
• Submit false, fraudulent, or misleading information.
• Conduct payment fraud or unauthorized transactions.
• Upload unauthorized or prohibited content.
• Harass, threaten, abuse, or unlawfully discriminate.
• Collect personal information without authorization.
• Send spam, phishing messages, or malicious communications.
• Transmit malware or destructive code.
• Scrape, crawl, reverse engineer, or commercially exploit the website without authorization.
• Interfere with security features, payment systems, customization tools, or website operation.
• Circumvent quantity limits, account restrictions, or fraud controls.

Podtas may suspend or terminate access for prohibited activity.

Podtas does not guarantee that the website, customization tools, or third-party services will always be uninterrupted, error-free, or available.

Except for express commitments contained in these Terms, applicable product policies, or mandatory law, the website and online services are provided on an “as available” basis.

Podtas does not provide legal advice concerning copyright, trademark, privacy, publicity rights, licensing, fair use, or public-domain status.

Customers are responsible for determining whether they have sufficient rights before submitting content.

Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot lawfully be excluded.

To the fullest extent permitted by law, Podtas and its service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost business, lost data, or loss of opportunity.

To the fullest extent permitted by law, Podtas is not responsible for claims resulting from:

• Unauthorized customer-submitted content.
• Inaccurate representations of ownership.
• Insufficient or restricted content licenses.
• Failure to obtain required consent or authorization.
• Violation of another party's rights.
• Unauthorized commercial use of protected content.
• Incorrect customer-provided order or delivery information.

Where liability cannot be excluded, Podtas's aggregate liability relating to an affected order will, to the fullest extent permitted by law, not exceed the amount paid to Podtas for the affected product.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the fullest extent permitted by law, customers are responsible for claims, disputes, losses, liabilities, and expenses arising from:

• Content they submit or ask Podtas to reproduce.
• Lack of required ownership, permission, consent, licensing, or authorization.
• Infringement of copyright, trademark, privacy, publicity, contractual, licensing, or other rights.
• Unauthorized resale, advertising, promotion, distribution, or commercial use of protected third-party content.
• Violation of applicable license restrictions.
• Violation of these Terms or another Podtas policy.
• Fraudulent, unlawful, or misleading activity.

To the fullest extent permitted by law, customers agree to defend, indemnify, and hold harmless Podtas, its owners, affiliates, employees, contractors, service providers, technology providers, payment processors, production partners, shipping providers, and fulfillment partners from related third-party claims, proceedings, liabilities, losses, damages, judgments, settlements, costs, and reasonable expenses.

Nothing in this section imposes liability where such liability cannot lawfully be imposed.

Rights owners or authorized representatives who believe content submitted to or displayed by Podtas violates their intellectual property, privacy, or publicity rights may contact:

A complaint should include:

• The complainant's full legal name and contact information.
• Identification of the protected work, mark, likeness, or other right.
• Identification or URL of the allegedly infringing content or product.
• An explanation of ownership or authority to act for the rights owner.
• A good-faith statement that the disputed use is not authorized by the rights owner, its agent, or applicable law.
• Supporting documents when available.
• A physical or electronic signature.

Podtas may remove content, suspend production, cancel an order, request additional information, preserve relevant records, or take other appropriate action.

Podtas is not affiliated with, sponsored by, endorsed by, licensed by, or officially connected with a third-party brand, celebrity, athlete, sports organization, university, school, entertainment property, or other rights owner unless expressly stated in writing.

Third-party names, trademarks, logos, photographs, artwork, characters, and protected materials remain the property of their respective owners.

This statement does not authorize customers to reproduce or commercially use third-party intellectual property.

These Terms remain effective while customers access or use Podtas.

Podtas may suspend or terminate access when we reasonably believe:

• These Terms or another Podtas policy has been violated.
• Fraudulent or unauthorized activity has occurred.
• Another person's legal rights are at risk.
• Continued access creates legal, security, or operational risk.

Obligations that by their nature should survive termination will remain in effect, including payment obligations, content warranties, liability limitations, indemnification, and dispute provisions.

These Terms and transactions with Podtas are governed by applicable law.

Nothing in these Terms limits mandatory consumer-protection rights that may apply to the customer.

Before filing a formal claim, customers and Podtas agree to make a reasonable good-faith effort to resolve the issue by communication and exchange of relevant information.

An unresolved claim may be brought before a court or other tribunal having lawful jurisdiction.

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent legally permitted or severed when necessary.

The remaining provisions will continue in effect.

A failure or delay by Podtas to enforce a provision does not waive the right to enforce that provision later.

These Terms, together with the policies linked within them, constitute the agreement between customers and Podtas regarding use of the website, customer-submitted content, products, and purchases through Podtas.

The incorporated policies include:

• Customer Upload and Intellectual Property Policy
• Refund, Replacement & Cancellation Policy
• Shipping Policy
• Privacy Policy

If a general provision conflicts with a product-specific or issue-specific policy, the more specific provision will control for that issue, subject to applicable law.

Podtas may update these Terms to reflect changes to products, services, technology, legal requirements, platform requirements, or business practices.

Updated Terms become effective when posted unless a different effective date is stated.

The version available when an order is placed will generally apply to that order unless applicable law requires otherwise.

Continued use of the website after updated Terms become effective constitutes acceptance of the updated Terms.

Questions regarding these Terms, an order, customer-submitted content, or an intellectual property issue may be sent to:

Please include your order number when contacting Podtas about an existing order.