Contact Us

PODTAS CUSTOMER SUPPORT

How Can We Help?

Contact Podtas with questions about personalized products, image uploads, existing orders, shipping, replacements, privacy, or intellectual property concerns.

Order Support Upload Assistance Shipping & Tracking Replacement Support
01

Contact Information

Choose the most convenient way to contact Podtas.

EMAIL SUPPORT

Email Podtas

contact@Podtas.com

Include your order number when contacting us about an existing purchase.

PHONE

Call Podtas

+1 980-492-1738

Phone availability may vary during holidays and high-volume periods.

CUSTOMER SERVICE HOURS

Monday–Friday

9:30 AM–12:30 PM
2:00 PM–5:30 PM
Pacific Time

BUSINESS ADDRESS

Podtas

777 Commercial St NE
Salem, OR 97301
United States

Do not return products to this address unless Podtas provides written return instructions.

Contacting Us About an Existing Order?

Include your order number, checkout email address, a clear description of the issue, and any relevant photographs, videos, or tracking information. This helps us review your request more quickly.

02

Send Us a Message

Complete the form below and provide as much detail as possible.

By submitting this form, you agree that Podtas may use the information provided to respond to your request in accordance with our Privacy Policy.

Information to Include

Providing the right details helps prevent delays.

Order Questions

  • Order number
  • Checkout email address
  • Product name
  • Description of your request

Damaged or Incorrect Items

  • Full-product photograph
  • Close-up photograph of the problem
  • Packaging and shipping-label photos
  • Video when photographs are insufficient

Shipping Questions

  • Order number
  • Tracking number
  • Complete delivery address
  • Description of the delivery issue

Upload or IP Questions

  • Description of the image
  • Product URL or order number
  • Ownership or authorization information
  • Relevant supporting documents

Protect Your Personal Information

Do not send passwords, complete payment-card numbers, Social Security numbers, medical records, government identification, or other highly sensitive information through the contact form or ordinary email.

HELPFUL INFORMATION

Policies and Support Pages

Frequently Asked Questions Shipping Policy Refund & Replacement Policy Customer Upload Policy Terms of Service Privacy Policy
DIRECT EMAIL SUPPORT

Still Need Help?

Email our customer-support team and include your order number when contacting us about an existing order.

Email Podtas

Last updated: July 18, 2026