Contact Us

PODTAS CUSTOMER SUPPORT

How Can We Help?

Contact Podtas with questions about personalized or ready-made products, customization, existing orders, shipping, replacements, privacy, or intellectual property concerns.

Order Support Existing purchases and order questions Customization Help Assistance with images, text, and product options Shipping & Tracking Delivery and tracking support
01

CONTACT INFORMATION

Reach Podtas Directly

EMAIL SUPPORT

Email Podtas

contact@podtas.com

Include your order number when contacting us about an existing purchase.

PHONE

Call Podtas

+1 980-492-1738

Phone availability may vary during holidays and high-volume periods.

CUSTOMER SERVICE HOURS

Monday–Friday

9:30 AM–12:30 PM
2:00 PM–5:30 PM
Pacific Time

BUSINESS ADDRESS

Podtas

777 Commercial St NE
Salem, OR 97301
United States

Do not return products to this address unless Podtas provides written return instructions.

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EXISTING ORDER?

Include Your Order Details

Send your order number, checkout email address, a clear description of the issue, and any relevant photographs, videos, or tracking information.

Need to change or cancel an order? Requests should be submitted within 2 hours after the order is placed. Changes and cancellations are not guaranteed once production or fulfillment has started.

02

SEND A MESSAGE

Contact Podtas

By submitting this form, you agree that Podtas may use the information provided to respond to your request in accordance with our Privacy Policy .

03

HELP US REVIEW FASTER

What to Include

Order Questions

  • Order number
  • Checkout email address
  • Product name
  • Description of your request

Damaged or Incorrect Items

  • Full-product photograph
  • Close-up photograph of the problem
  • Packaging and shipping-label photos
  • Video when photographs are insufficient

Shipping Questions

  • Order number
  • Tracking number
  • Complete delivery address
  • Description of the delivery issue

Customization or IP Questions

  • Description of the image, text, or content
  • Product URL or order number
  • Ownership or authorization information
  • Relevant supporting documents
!

PRIVACY REMINDER

Protect Your Personal Information

Do not send passwords, complete payment-card numbers, Social Security numbers, medical records, government identification, or other highly sensitive information through the contact form or ordinary email.

HELPFUL INFORMATION

Policies & Support Pages

Frequently Asked Questions → Shipping Policy → Refund, Replacement & Cancellation Policy → Customer Upload Policy → Terms of Service → Privacy Policy →

DIRECT EMAIL SUPPORT

Still Need Help?

Email our customer-support team and include your order number when contacting us about an existing order.

Email Podtas

Last updated: September 16, 2026